IT Optimization

By consistently aligning your technology and your team's capabilities with your goals, your organization becomes more efficient, structured and result-oriented.

Technology alignment process

We identify your internal processes and cross-reference those against your industry its best practices. We introduce new efficiency-increasing measures into your organization, at a pace that allows your business to adopt them comfortably.

Changing software (and hardware) might sting operationally for a day or two, but we facilitate the training of your staff and that one day of training can deliver years of benefit.

• One-time or ongoing technology alignments

• Projects can take a while, however will likely radically increase the efficiency of your organization

Software and Workflows

We are experienced with a wide variety of corporate software and can upgrade your processes by implementing or improving on technologies such as Enterprise Resource Planning software (ERPs), Customer Relationship Management software (CRMs) and much more.

Virtual CIO services

Working with a virtual Chief Information Officer gives you a critical edge over competitors who cannot afford a full-time CIO. These senior technology specialists are filled to the brink with business acumen and help you reach your IT-related goals.

How CIO's contribute and reduce costs

vCIOs become a part of your team and study all the ins and outs of your business and her processes. Primarily, they look for new opportunities to either increase revenue or reduce costs. In doing so, they keep in mind your organization's ability to handle change at any given moment in time. Some months are busier than others, sometimes there is a surplus of cash, or a shortage.

CIOs are senior executives with a ton of practical business experience, covering various industries and organizations of different sizes. They have learned what it is like to be in your shoes and always keep that in mind while they help you achieve your goals. Quite appealing is that they are the experts in the industry when it comes optimizing any IT-budget, regardless of how tight it has to be. Not to be underestimated, they are masters of process-transformation and can handle virtually anything you can throw at them, regardless of its complexity.

Our process

At set intervals, our virtual CIO joins your senior management meetings to assess what can be done to improve your organization or bottom line. The CIO tunes in remotely, or joins the meeting in person. Similarly, they plan for the future and discuss the upcoming alignment practices.

Automating processes

A lot of time can be saved by making sure different tools communicate with each other. Automation has an immediate impact on your business' output.

Microsoft 365

Microsoft 365 (formerly known as Office 365) trumps Google Solutions for business operations. We are specialists and can train your staff to maximize their productivity using these tools.

Access files anywhere

Centralized collaboration

Secure cloud storage

Automation

Improved communication

Email, docs and other non-standard backups

Bob Quick

President & CEO of Commerce Lexington Inc.

“As an organization that serves nearly 1,800 businesses in Central Kentucky, the Commerce Lexington team takes great pride in providing exceptional customer service.  We must be able to stay connected to people and businesses across our community, and the team at ROXIE I.T. ensures that our equipment and system is reliable and up-to-date so that we can do our jobs effectively.  We have appreciated ROXIE I.T.’s attention to detail, knowledgeable staff, and responsiveness.”

The team at ROXIE I.T. ensures that our equipment and system is reliable and up-to-date so that we can do our jobs effectively.

Data Analytics

We help you collect, interpret, clean and structure company data in order to utilize it more effectively.

HIPAA and PCI Compliance

Small businesses often struggle to meet the requirements set for HIPAA and PCI. This can result in significant fines, which can break a year's figures. We help you meet the standards set by regulators, which a necessary to run your operation according to legal standards.

• Our vCIO helps you meet HIPAA and PCI compliance.

• This includes documentation of hardware and processes, staff training and digital security risk mitigation.

Let's have a coffee!

We would be happy to take your for a coffee and to have a chat about your organization.