IT Management - IT Support.

IT Management

As your technology partner, we take responsibility for your systems. Making sure everything is as desired, constantly.

IT Management - IT Support - Helpdesk and Support.

Unlimited helpdesk and support

Instant support - so no waiting time. And performed by pleasant, experienced professionals, who enjoy helping you out of your pinch. That is our 24/7 helpdesk.

Of course, if we can't solve your issues remotely, we will come to your office.

Proactive maintenance

By consistently cleaning and updating your computers, they have a longer lifespan, operate faster and keep your staff frustration-free.

• Ensure all systems are patched

• Cleaning of registries and obsolete software

• Fighting bloatware & installation of self-healing mechanisms

• Forecasting required upgrades

IT Management - IT Support - Proactive Maintenance.

24/7 monitoring

We understand your IT to a 'T' and will inform you whenever something requires your attention.Whether it is hardware depreciation, employee behavior or possible efficiency gains; we keep you in the loop.

IT Optimization - IT Outsourcing - HIPAA and PCI Compliance.

Cathy Stafford

President of Ad-Venture Promotions

ROXIE I.T. is the most responsive, knowledgeable, professional & skilled service we have ever experienced.

ROXIE I.T. is the engine that keeps us moving.

Cybersecurity &

Many businesses are purely digital. Imagine if your data was lost. It happens more often than you think. Whether it is an outside attack, or internal corruption, we ensure your business' continuity.

• Most advanced anti-cyber-attack technology on the market.

• Incredible next generation anti-virus solution with automated detection and response.

• Data management systems ensure that everything is secure internally.

• Onsite training to reduce human error are suggested.

IT Management - IT Support - Cyber security and anti-virus.
IT Management - IT Support - Helpdesk and Support.

Backups & disaster recovery

What happens in case of a fire, or ? Data is fragile. Every business requires backups on multiple geographic locations.

• Data is stored on various locations, encrypted both at rest and in transit, while keeping in mind any legal requirements, such as imposed by HIPAA or GDPR

• We execute bi-weekly 'backup restore tests', to ensure your backups are sound and functional

• We can also backup your cloud solutions like Microsoft 365

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